Training and Assessment Strategy-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set UEG Core units FNSFLT211 Develop and

Core units FNSFLT211 Develop and use a personal budget FNSFLT212 Develop and use a savings plan FNSFLT213 Develop knowledge of debt and consumer credit FNSFLT214 Develop knowledge of superannuation FNSFLT215 Develop knowledge of the Australian financial system and markets FNSFLT216 Develop knowledge of taxation If you require RPL Kits with comprehensive benchmarking

configure and test network security Group D ICTWEB452 Create a markup language document Group G ICTPRG434 Automate processes ICTWEB431 Create and style simple markup language documents Group G ICTWEB430 Produce server-side script for dynamic web pages Additional Electives ICTWEB443 Implement search engine optimisations Group G ICTWEB433 Confirm accessibility of websites Group G BSBWOR404 Develop work priorities ICTSAD501 Model data objects If you require RPL Kits with comprehensive benchmarking

Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM003 Use social media and online tools If you require RPL Kits with comprehensive benchmarking

implement and monitor the use of social media in a business SITXEBS001 Use social media in a business If you require RPL Kits with comprehensive benchmarking

Units of competency CUAWRT301 Write content for a range of media CUAWRT407 Develop content for publication CUAWRT404 Perform writing and editing tasks CUAWRT406 Write nonfiction material If you require RPL Kits with comprehensive benchmarking

Training and Assessment Strategy-SIRSS00022 Manage disrespectful, aggressive or abusive customers Skill Set UEG Core units FNSFLT211 Develop andYou can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.