Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour LLN Kit (Skill Set) Core units AVIE0006 Maintain aircraft

Core units AVIE0006 Maintain aircraft radio communications AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0033 Manage aircraft passengers and cargo AVILIC0004 Licence to operate a commercial helicopter AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0084 Conduct helicopter pre-solo exercises AVIY0085 Control helicopter during advanced manoeuvres AVIY0086 Manage abnormal situations and emergencies - helicopter AVIY0088 Operate helicopter on solo navigation flights AVIY0089 Operate helicopter solo in the circuit area Electives AVIF0023 Apply aircraft safety procedures If you require RPL Kits with comprehensive benchmarking

Core units AHCLSC206 Assist with landscape construction work AHCLSC207 Construct low-profile timber or modular retaining walls AHCLSC208 Install aggregate paths AHCLSC209 Lay paving AHCMOM203 Operate basic machinery and equipment AHCPCM204 Recognise plants AHCPGD207 Plant trees and shrubs AHCWHS202 Participate in workplace health and safety processes Electives AHCCHM201 Apply chemicals under supervision AHCLSC210 Install tree protection devices AHCLSC311 Set out site for construction works AHCMOM202 Operate tractors AHCMOM204 Undertake operational maintenance of machinery AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

Units of competency CHCCCS020 Respond effectively to behaviours of concern CHCCCS009 Facilitate responsible behaviour CHCAGE005 Provide support to people living with dementia CHCCCS008 Develop strategies to address unmet needs If you require RPL Kits with comprehensive benchmarking

Core units BSBWHS201 Contribute to health and safety of self and others CUAACD101 Use basic drawing techniques CUAPPR101 Use ideas and techniques to develop creative work Elective Units BSBCMM101 Apply basic communication skills BSBCRT101 Apply critical thinking techniques BSBITU101 Operate a personal computer If you require RPL Kits with comprehensive benchmarking

Core units AHCBIO305 Apply biosecurity measures AHCWHS301 Contribute to work health and safety processes AHCWRK309 Apply environmentally sustainable work practices FBPFSY3001 Monitor the implementation of quality and food safety programs FBPOPR1010 Carry out manual handling tasks FBPOPR2070 Apply quality systems and procedures Elective units AHCBIO201 Inspect and clean machinery for plant

Assessment Kit-SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour LLN Kit (Skill Set) Core units AVIE0006 Maintain aircraftOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of