LLND Kit-RIIQUA201E Maintain and monitor site quality standards ICT Units of competency CHCDIS004 Communicate

Units of competency CHCDIS004 Communicate using augmentative and alternative communication strategies CHCDIS005 Develop and provide person-centred service responses CHCDIS010 Provide person-centred services to people with disability with complex needs HLTHPS007 Administer and monitor medications If you require RPL Kits with comprehensive benchmarking

Core units SIRRSTR001 Undertake strategic planning in retail SIRXCHA002 Lead the change process SIRXMGT003 Provide leadership to others SIRRRTF003 Drive retail profitability Elective units BSBLDR513 Communicate with influence SIRXCEG007 Develop online customer service standards SIRXCEG008 Manage disrespectful

Developed by experienced compliance and education specialists

Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2001 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations Elective units CPCCWHS1001 Work safely in the construction industry MEM16008A Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2002 Provide assistance in cabinet installation MSS402001 Apply competitive manufacturing practices MSS402002 Sustain process improvements If you require RPL Kits with comprehensive benchmarking

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

LLND Kit-RIIQUA201E Maintain and monitor site quality standards ICT Units of competency CHCDIS004 CommunicateEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational