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winner of the 2017 Singapore Book Award for Fiction
which was to shatter their lives
Thousands of miles away
conflict resolution
Rich in authentic detail
Restaurant Management : Customers, Operations and Employees Condition:Well Read winner of the 2017 SingaporeExceptionally comprehensive yet accessible, this book identifies the crucial elements involved in the operation of a restaurant, and their interrelationships that are necessary to achieve success. It shows, clearly and in detail, how to balance customer satisfaction and employee productivity in order to manage operations (food and beverage items and the physical facility) at a profit.
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